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Category Archives: Roofing insurance claims

Why Colorado Front Range Insurance Agents and Homeowners Trust Denny’s Roofing — and Why You Can Too!

In the ever-changing climate of Colorado’s Front Range, where hailstorms and high winds are as common as breathtaking mountain views, having a reliable roof over your head is paramount. That’s where Denny’s Roofing, a trusted roofing contractor, comes into play. With a reputation built on trust, quality, and exceptional customer service, it’s no wonder that both homeowners and insurance agents consistently turn to us for their roofing needs.

🏠 A Legacy of Excellence in Roofing

Established in 2019, Denny’s Roofing LLC has quickly become a cornerstone in the Longmont community and beyond. Our commitment to excellence is reflected in our A+ rating with the Better Business Bureau and our impressive BuildZoom score of 113, placing us above 97% of contractors in Colorado. All 5-star reviews on Google. These accolades are not just numbers; they represent our unwavering commitment to delivering exceptional artistry and customer satisfaction.

🤝 Building Trust with Insurance Agents

Navigating insurance claims can be a daunting task for homeowners. That’s why well over 100 local insurance agents have put us through the “vetting process” and appreciate our expertise and transparency, recommending us to their clients. We provide detailed and informative roof inspections, accurate estimates, and clear communication throughout the claims process. Our familiarity with various insurance protocols ensures a seamless experience for all parties involved, making us a preferred partner for many insurance professionals in the region.

🛠️ Comprehensive Roofing Services

At Denny’s Roofing, we offer a wide range of roofing services to meet the diverse needs of our clients, including shingle installation and repairs.

  • Residential and Commercial Roofing: Whether it’s a cozy home or a sprawling commercial property, we have the expertise to handle projects of any size and scope.
  • Roof Replacements and Repairs Done Right: From minor leaks to complete overhauls, our team ensures your roof is in top condition.

Colorado weather can be unpredictable, making a reliable roofing contractor crucial. We specialize in restoring roofs damaged by hail, wind, and other elements using high-quality roofing materials.
Insurance Claim Assistance: Our team works closely with insurance companies to streamline the claims process for our clients.

We also offer:

🌟 Customer Testimonials: Voices of Satisfaction

Our clients’ feedback speaks volumes about our commitment to excellence:

“Denny and his crew did a professional job redoing our roof after a hailstorm. He provided a timely estimate, scheduled us at a convenient date, and kept us informed about the project’s progress. Our roof, gutters, screens, and light look great! We would recommend Denny for your home and roof repair.”

— Tana L.

“My experience with Denny’s Roofing LLC was beyond my expectations. They were professional, reliable, and did a comprehensive job on my roof. The team was friendly and ensured that every detail was taken care of. I highly recommend their services to anyone in need of roofing work, particularly those requiring a new roof.

— Jane M.

Being locally owned and operated, we understand the unique challenges homeowners in the Front Range face with residential roofing. Our deep roots in the community drive us to deliver personalized services tailored to each client’s needs, ensuring that every roof inspection is thorough. We believe in building lasting relationships, not just roofs, which is why our team of expert roofers is committed to delivering high-quality service. Additionally, Denny grew up in a Colorado construction family. He was an installer himself for years before starting his own company, so he could provide the old-fashioned customer service his family once offered.

Other Related Questions We Received Related to Roofing Companies

Q: Why do homeowners throughout the Colorado Front Range trust Denny’s Roofing?

A: Homeowners trust Denny’s Roofing because we are a reputable roofing company recognized for delivering expert roofing services and fostering lasting relationships with homeowners throughout the Colorado Front Range. Our roofing team takes pride in providing a stress-free experience from start to finish.

Q: How can Denny’s Roofing help with an insurance claim for roof replacement?

A: Denny’s Roofing goes above and beyond by working closely with your insurance adjuster to ensure everything is handled smoothly. We provide expert roofing solutions and assist in the entire insurance claim process, giving you peace of mind.

Q: What makes Denny’s Roofing different from other roofing companies?

A: Unlike many roofing companies, Denny’s Roofing is a premier roofing expert that offers personalized service and attention to detail. Our experienced roofing contractor and project manager work every step of the way to deliver exceptional results.

Q: How do I know if I need a full roof replacement?

A: If you suspect wind or hail damage or notice signs of wear, it’s essential to schedule a roof inspection with our roofing professional. We provide a complete roof assessment to determine if a full roof replacement is necessary.

Q: Can Denny’s Roofing handle hail damage repairs?

A: Yes, we specialize in repairing hail damage. Our expert roofing team is trained to effectively address wind or hail damage and restore your roof to its optimal condition.

Q: What roofing materials does Denny’s Roofing offer?

A: We offer a variety of roofing materials to suit your needs and preferences. As a premier roofing company, we ensure that our materials meet the highest standards for both durability and aesthetics.

Q: How long does a roof replacement take with Denny’s Roofing?

A: The duration of a roof replacement depends on the size and complexity of the roofing job. However, our responsive roofing team works efficiently to complete the work done right and on time.

Q: What should I expect during a roof inspection?

A: During a roof inspection, our roofing professional will thoroughly assess your roof’s condition, identify any issues, and provide expert recommendations for repair or replacement.

Q: Why should I choose Denny’s Roofing for my new roof?

A: Choosing Denny’s Roofing means choosing a company that takes pride in delivering quality and reliability. We are committed to providing a stress-free experience and ensuring your new roof meets your expectations.

Q: How can I contact Denny’s Roofing for roofing services?

A: You can call us to discuss your roofing needs and schedule a consultation. Let us assist you with expert roofing services tailored to your specific needs.

📞 Ready to Experience the Denny’s Difference?

If you’re on the Colorado Front Range and need professional roofing services you can trust, look no further than Denny’s Roofing. Our team is ready to provide you with top-notch service, ensuring your home is protected against the elements.

Contact Us Today for Professional Roofing Services:

Phone: (970) 275-4012
Address: 2130 Main St Suite #14B, Longmont, CO 80501

Denny’s Roofing LLC – Building Strong Roofs and Stronger Communities

Understanding RCV, ACV, RPS & Depreciation in Your Insurance

Imagine this: Your roof has just endured a Colorado hailstorm or windstorm, and you’re now faced with an insurance estimate filled with acronyms like RCV, ACV, RPS, and terms like depreciation. It’s like deciphering a secret code, especially when dealing with ACV policies and RCV coverage. But fear not! We can help you navigate the complexities of replacing your roof. At Denny’s Roofing, we’re here to decode these terms and guide you through the process with clarity and possibly a touch of humor to take the pain out of the process.

🧠 Understanding the Key Terms

Replacement Cost Value (RCV)

RCV stands for Replacement Cost Value. It’s the amount your insurance company estimates it would cost to replace your damaged roof with a new one of similar kind and quality without factoring in any depreciation, which is crucial for understanding your RCV coverage. Think of it as the full price tag for a brand-new roof.

Actual Cash Value (ACV)

ACV, or Actual Cash Value, is the RCV (Replacement Cost Value) minus the depreciation based on the age of your current roof, which affects your out-of-pocket cost. It’s the current value of your roof, taking into account its age, wear, and tear. This is the amount your insurance company initially pays out. This is a subjective amount determined by your Field Adjuster with your insurance provider during the roof inspection.

Roof Payment Schedule (RPS)

RPS is a policy endorsement that adjusts the payout based on the age of your roof. More and more Insurance Providers are going to a policy like this. For example, suppose your roof is 10 years old. In that case, the insurance company may only pay a partial percentage of the replacement cost minus your deductible, leaving you to cover the remaining amount. It’s crucial to understand if your policy includes an RPS clause. Some companies will depreciate the value of your roof as much as 60% the moment your roof hits the 10-year mark, leading to higher out-of-pocket costs for homeowners. This type of policy is more affordable, but when it’s time to get a new roof, you will have a significant out-of-pocket expense. And the cost of a new roof can be substantial if you’re not prepared for it.

Depreciation

Depreciation represents the reduction in the value of your roof over time due to age and usage, which can significantly impact the full cost of replacement. In insurance terms, it’s the amount subtracted from the RCV to determine the ACV.

💰 The Payment Process Explained

When you file a claim, here’s how the payment process typically unfolds if you have an RCV Policy:
Initial Payment (ACV minus deductible): After assessing the damage, your insurance company will determine the depreciated value of your roof and issue a check for the Actual Cash Value (ACV), which is the amount minus your deductible. You will need to pay your Roofing Contractor when the work is completed, often out of pocket if your insurer does not cover the cost.

Recoverable Depreciation is crucial for understanding your full replacement options. Once the roof replacement is completed and you or your Contractor submitted the necessary documentation, the insurance company releases the depreciation amount, provided your policy includes recoverable depreciation. This will also include any “supplements” that your Contractor has added and cleared with your insurance company, which were discovered after the work started. This also will consist of “code upgrades” too.

Note: Always review your policy to ensure you are aware of any out-of-pocket costs related to roof replacement. If your policy includes non-recoverable depreciation, you won’t receive this second payment, and you’ll be responsible for covering the depreciation amount out of pocket. Additionally, ensure that you pay close attention to your Policy details and have your insurance agent review your policy with you each year. The details are changing more frequently these days due to climate change and its impact on the cost of roof replacement. Deductible amounts are increasing, coverage is evolving, and Policies are being updated to ACV or RPS policies. As a result, you may miss the change to your policy.

Who reads all the monthly letters from the Insurance Company? Not many people do. So arm yourself with a policy review now and then to avoid unexpected out-of-pocket expenses when it’s time to replace your roof.

Other Related Questions We Received Related to Homeowners Insurance

Q: What is the difference between Replacement Cost Value (RCV) and Actual Cash Value (ACV) in insurance coverage?

A: Replacement Cost Value (RCV) is the amount needed to replace your damaged property without factoring in depreciation, while Actual Cash Value (ACV) is the depreciated value of the property at the time of the loss. Understanding RCV and ACV helps in making informed decisions about your insurance coverage.

Q: How does depreciation affect my insurance claim?

A: Depreciation reduces the value of the damaged property in an insurance claim. When choosing between ACV and RCV, it’s essential to consider that ACV coverage pays out the depreciated value. In contrast, replacement cost coverage covers the cost to repair or replace without factoring in depreciation.

Q: What should I know about filing an insurance claim for roof damage?

A: When you file an insurance claim for roof damage, contact your insurance agent to understand your coverage options. Your insurance carrier will assess the cost to repair or replace the roof, taking into account whether your policy covers replacement cost value (RCV) or actual cash value (ACV).

Q: How do homeowners insurance policies handle the cost to repair or replace damaged property?

A: Homeowners insurance policies may offer either replacement cost coverage or actual cash value coverage. Replacement cost coverage pays the full cost to repair or replace an item without considering depreciation, whereas Actual Cash Value (ACV) coverage factors in depreciation, paying the depreciated value.

Q: What is a deductible, and how does it impact my insurance claim?

A: A deductible is the amount you pay out-of-pocket before your insurance coverage kicks in. Understanding insurance deductibles is crucial, as a higher deductible can lower your premium but increase your costs when filing a claim.

Q: Why is understanding RCV and ACV important when choosing the right insurance policy?

A: Understanding RCV and ACV is essential because it affects how much you receive in a claim. Replacement cost coverage provides more comprehensive protection by covering the full cost to repair or replace, while ACV coverage offers a lower payout based on depreciated value.

Q: How can I determine the right insurance coverage for my needs?

A: To determine the right insurance coverage, assess the value of the damaged property you want to protect and decide whether you prefer replacement cost coverage or ACV coverage. Consult with your insurance agent to explore various insurance options and select a policy that best suits your needs.

Q: What role does the insurance carrier play in the claims process?

A: The insurance carrier evaluates your claim, determines the value of the damaged property, and decides whether to repair or replace it based on your policy’s terms. They also calculate the payout amount, taking into account whether your coverage is RCV or ACV.

Q: How can I replace my roof effectively under my insurance policy?

A: To replace your roof effectively, first understand your insurance terms and coverage. Contact your insurance agent to clarify whether your policy includes replacement cost coverage or Actual Cash Value (ACV). This will guide you on how much of the repair or replacement costs will be covered.

🏠 Why Choose Denny’s Roofing LLC?

At Denny’s Roofing LLC, we understand that navigating insurance claims can be a daunting task. Our experienced team is here to assist you every step of the way, ensuring you know your insurance estimate and get the coverage you deserve.

We specialize in working with insurance companies and can help identify any discrepancies or missing items in your scope of work. Our goal is to ensure your roof is restored to its pre-storm condition—or better.

Ready to Get Started?

If you’re dealing with storm damage and need assistance understanding your insurance estimate, contact Denny’s Roofing LLC today. We’re here to provide expert guidance and top-quality roofing services to homeowners in Longmont and the surrounding areas, ensuring you understand your RV coverage options.

📍 Address: Please ensure it is accurate to avoid issues with your insurer. 2130 Main St Suite #14B, Longmont, CO 80501

📞 Phone: (970) 275-4012 – Call us for assistance with your damaged property.

What can you do when your Insurance company says NO to your storm damage roof claim?

Here are 7 options that you don’t know about!

An extreme weather front blows through your neighborhood. After the storm is over, you take a walk around your home to assess it, and you spot some property damage.  Is it enough to call your Insurance company to cover the losses? What’s my current deductible? This is why we buy Insurance… right?!

What do I do now?

What is the FIRST step?

You see damage on some or all of these areas around your home – your gutters, siding, paint, windows, patio furniture, sheds, and more.

Has your Roof been damaged?  Do you even know what to look for? Most homeowners don’t.

Relax, the FIRST thing you should do is call a reputable contractor like Denny’s Roofing to come out and put some professional eyes on it to assess the damage to your property and see if it is worth filing an Insurance claim. Meaning, is the damage a lot more than your current deductible? An honest contractor will give a quick assessment and give their opinion on the pros vs cons of calling Insurance to file a claim. If there is a little damage, calling your Insurance company might give you a “ding” to your policy that you don’t want to use if you don’t actually need it.

You see some damage. It’s there. Your Contractor acknowledges the damage. They feel that it’s worth calling your Insurance Company to get them to send out a “field adjuster” to take a look. You call and have your Contractor there at the meeting to represent you with the Insurance company. The process has started and is in motion.

Oftentimes, when the damage is obvious, there is no issue with your insurance carrier. They promptly cover the damages, sometimes cutting you a first check right on the spot, so that you can hire your chosen contractor like Denny’s Roofing to start the work. Great.  All is well when the system does what it’s supposed to.

And it seems like more and more insurance carriers are denying certain coverage or even refusing to cover you at all during the first go around with the adjuster when there is obvious damage. As Contractors, we are seeing this more and more to our dismay. For you the homeowner, it’s got to be very disappointing — you have been paying your premiums for years — you now need their help. What is going on? You have seen all the commercials and it’s drilled into your unconscious that a storm + damage = coverage. But not this time. Why?

It’s important to know that just because they have refused to cover certain items, it doesn’t mean that they WON’T in the end. It’s just going to take some time for your Contractor to get the coverage for you so that there are funds to fix the issues that are covered in your policy.  It’s not unusual for the initial “scope of work” from the Insurance company to come back a lot less than necessary to cover the damage.

Sometimes the Insurance company just refuses to cover certain damage because of an internal policy or leadership change, building code changes, or an adjuster that just digs their heels in and refuses to pay certain items based on internal company policy. It will feel a bit arbitrary. That can cause a big issue for the contractor to be able to complete the repairs. There are ways to work around it.

Ok… now what??

Well, here are a few things that you can do if this happens to you. Don’t get all worked up over it.  At least not yet. There are a number of things that your Contractor can help with – to get you coverage. We are just getting started!

  1. If your claim gets refused or cuts short monetarily, you will get paperwork from your carrier explaining why.  There might just be an error in the date of the storm or some procedural glitch that needs to be addressed. This does happen and the algorithm makes a mistake.
  2. Most insurance companies use an estimating software tool called Xactimate. It was developed by State Farm to equal the playing field for contractors and adjusters.  The average price for certain work to be done is in a drop-down menu and regularly updated that we all work abiding by.  It’s close to being accurate. It might be a little higher if it is a “bid” item that needs to be approved, and it just gives everyone a similar starting point to write a fair estimate.
  3. You can also call out another “Field Adjuster” with the Insurance Company to come out for a 2nd opinion.  Adjusters are people. Some you get along with, and some you don’t.  The first adjuster might have been having a bad day when they wrote the first estimate and were dealing with a personal life circumstance, and so, their state of mind gave you a poor estimate. It’s totally within your rights to have a reinspect. And even a second one if necessary.
  4. Once the reinspection is done, you can also get your Contractor to document the damage with lots of additional pictures and send them to the “desk adjuster” to look at.  What is a desk adjuster?  You have been assigned someone “in-house” that will look at the field adjuster’s determination and confirm it and also approve all of the “supplementation” that needs to be done after the first estimate. At this point, this person makes the decisions on coverage. They can be very reasonable. If you don’t connect with them, you can also speak to their Manager. The supplementation ends up adding between 5% to 35% or even more to the claim.  Some items on the claim need to be finished and documented before the insurance company will pay for them. And some items will be missed by the initial Adjuster.  This is common.
  5. Ask your Insurance Agent to go to bat for you if they’re in agreement about the coverage issue. Agents usually don’t get involved in the “claims” aspect of the process, and the good ones will if they need to and you can explain your situation. Explain your situation and ask them to call the adjuster to see what the issue is. And then get back to you about it. They don’t have any direct pull with the claims department and when they call claims, it does seem to make a difference.
  6. There is also the option of having a Public Appraiser or Public Adjuster take a look at it and see if there is a discrepancy between what the insurance carrier agrees to put into the claim versus what an impartial appraiser sees. Both sides bring in independent representation, and they make the decision. It’s a bit like arbitration. This is a bit of a longer process, and it can be a very useful tool in the end. We only invoke this when the insurance company is denying coverage.
  7. If you are feeling mistreated by your carrier, the last resort – you can call D.O.R.A. – The Colorado Insurance regulatory agency. If your insurance company is just not treating you well and has broken certain “good faith” agreements, the folks at DORA will look into it. Insurance companies tend to move forward quickly when DORA gets involved.

The most important thing to remember is to be patient. Getting you covered so that your home can get put back into the same condition as it was before the storm can take time. We know that you would like to get your work done. We want to do it for you. And getting the Insurance companies to acknowledge their agreement to indemnify you is the core of your agreement with the Insurance company.  And hiring the right Contractor that also has the skill and patience to navigate you through that process is key. So, hire wisely.

Hang in there.  A little patience goes a long way. Especially if you have hired the right contractor to take you through it step-by-step.